Returns & Exchanges

At Wellington's Fine Leather Furniture, we pride ourselves on delivering heirloom-quality pieces and offer a 30-day satisfaction guarantee on all standard orders. If your handcrafted leather furniture does not meet your expectations, we are committed to facilitating a smooth return or exchange process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team within 30 days of delivery to obtain a Return Authorization (RA) number and specific shipping instructions.

• 2.
  Prepare for Shipment

  Ensure the furniture is placed back in its original protective packaging and secured on the shipping pallet to prevent damage during transit.

• 3.
  Schedule the Pickup

  We will coordinate with our specialized white-glove freight carriers to schedule a convenient time to collect the item from your residence.

• 4.
  Inspection and Refund

  Once the item is received and inspected at our warehouse, we will issue a refund to your original payment method, minus applicable restocking and shipping fees.